Pest Control Reviews
Customer reviews of pest-control work carried out by Neil Withington of Pestcontrol.me.uk.
The service is independent. Neil is a pest-control technician with 29+ years’ pest-control experience, listed on the BASIS PROMPT professional register. The person who answers your enquiry is the person who surveys the property and carries out the work — which is what most of the feedback below is about.
Work is carried out across Wirral, Liverpool and Chester, together with the surrounding areas.
What Customers Say
Customer feedback from Google reviews. The reviews below are reproduced as they were written, with the reviewer’s name as it appears on their Google profile. Where a reply is shown, it is Neil’s own reply to that review.
Jules
★★★★★
“Thanks so much to Neil for coming to the rescue at such short notice yesterday when what I thought was a dead pigeon came down our chimney! The pigeon was actually alive, and after care and consideration, Neil managed to free it safely and release it through the patio window. It flew off unharmed and happy! Neil was a total professional, he cleared all the debris from the fireplace and secured the area. He then gave me great advice about securing the chimney. Can't recommend enough!”
Google review
Jade Williams
★★★★★
“Neil has worked for us for a number of years, fantastic service, highly recommend, goes above and beyond every time. Professional, reliable, trustworthy — we wouldn't use anybody else!”
Google review
Ash Sisson
★★★★★
“We have used Neil on many occasions when dealing with issues in our properties. He removed a bee nest for us on this occasion. Always prompt and on time. Lets us know exactly how the process will work and we would always recommend his services.”
Google review
Mark Keenan
★★★★★
“Text Neil at 5pm Tuesday, he'd called and sorted an ant problem we had for a few weeks following building work by 5pm Wednesday. Really informative service and tidy work. Highly recommend!”
Google review
Neil — Pestcontrol.me.uk
Thanks for your kind words, Mark. I'm glad I could resolve your Ant problem out Promptly. I know how much it was stressing you both out. 🙏
Pete Ward
★★★★★
“Neil from PestControl.me provided an excellent service from start to finish. Neil arrived within the day and came to a second scheduled follow-up inspection. He thoroughly checked all accessible areas and within 3 weeks the issue has been fully resolved. I would highly recommend Neil for anyone needing reliable and conscientious pest control services. Pete (Astley, Manchester).”
Google review
Neil — Pestcontrol.me.uk
Hi Pete, thanks for taking the time to leave such a detailed review. I'm glad I was able to get on top of the issue quickly. Thank you again for your kind words and for your trust in the service. Kind regards, Neil
Matthew Patrick
★★★★★
“Neil handled our pigeon problem with professionalism and care. After identifying how they were getting into the roof, he safely removed them and ensured no harm came to the birds. All access points were sealed, and the roof space was cleaned and treated thoroughly. The whole process was smooth, efficient, and stress-free.”
Google review
Neil — Pestcontrol.me.uk
Thanks for the kind words, Matthew. I'm glad I was able to resolve the Pigeon issue properly and get everything secured for you. All the best, Neil.
Joan Casals
★★★★★
“I contacted Neil regarding suspected rodent activity in my loft, and from the first visit I was genuinely impressed. He carried out a thorough inspection, clearly explained the level of activity, and talked me through the treatment plan. Apart from being highly professional, he is a complete gentleman and a genuinely friendly person. I wouldn't hesitate to recommend Neil.”
Google review
Neil — Pestcontrol.me.uk
Thank you so much Joan for taking the time to leave such a great review. Thanks again for your trust and recommendation. Neil 🙏
Ray Hellon
★★★★★
“Neil came out promptly and identified the issue. Initially pigeons gathering on the roof and eaves. Upon inspection they had accessed internally in the roof space. Neil carried out the treatment humanely with all health and safety procedures adhered to. Blocked all entrances, fumigated and sanitised roof space. Excellent.”
Google review
Neil — Pestcontrol.me.uk
Thanks for your kind words, Ray. I'm glad I could resolve your pigeon issue promptly. 🙏
David Parrott
★★★★★
“When we had an issue, Neil was extremely helpful, thorough and very reasonably priced. He clearly knows what he's doing and left no area unchecked which was very reassuring. Wouldn't hesitate to use him again.”
Google review
Neil — Pestcontrol.me.uk
Thanks for your kind words, David. It was really nice meeting you both. Neil 🙏
Maxwell
★★★★★
“Had an issue with rats at my student house. Neil resolved the issues and came back 2 weeks later for the check up and the job was done.”
Google review
Neil — Pestcontrol.me.uk
Thanks very much for the review Max. I'm so glad I was able to get the rat issue sorted and that everything was resolved on the follow-up visit. 🙏
Tina Sant
★★★★★
“Neil was prompt, professional and thorough with his services to get rid of the mice we had. He went over and above to help and advise us how to prevent and control them. I would highly recommend Neil.”
Google review
Neil — Pestcontrol.me.uk
Many thanks for taking the time to leave such a kind review, Tina. I'm really pleased I could help get the mice issue under control. 🙏
Robert (EviL MonKeY)
★★★★★
“Great customer service, helped locate entry points to where the mice were entering my property. Laid bait stations and traps to catch them. 5/5 highly recommended.”
Google review
Neil — Pestcontrol.me.uk
Thank you very much for the great feedback, Robert. I'm glad I could help identify the entry points and get the mouse activity under control. 🙏
Michael Paddock
★★★★★
“Neil came at short notice to deal with a rat infestation. He examined the garden, set traps and I'm pleased to say no more rats! Job well done!”
Google review
Neil — Pestcontrol.me.uk
Thank you so much Michael for your kind words. I'm glad I got on top of your rat problem. Just remember to keep them bird feeders out the way 🙏
Noyon Mondol
★★★★★
“Professional, reliable, and very knowledgeable. They completely got rid of our rodent issue and gave great advice to prevent it happening again.”
Google review
Steve Woods
★★★★★
“We called pest control to deal with suspected woodworm in our newly bought house. Neil was absolutely brilliant, professional and knowledgeable. He responded and was out to survey within a day. Absolutely no hesitation in recommending this company. Quality service.”
Google review
Neil — Pestcontrol.me.uk
Sorry for the late response, Steve. Thank you very much for taking the time to leave such a detailed review. I'm glad I could carry out the survey promptly. Thanks again for the recommendation. 🙏
Sarah Phinn
★★★★★
“I can't recommend Neil highly enough.”
Google review
Neil — Pestcontrol.me.uk
Hi Sarah, I'm glad I could get out the same day and sort the issue quickly for you and your neighbour. Thanks again for the kind words and for recommending me. Neil 🙏
Kay Hodson
★★★★★
“Called Neil on a Wednesday afternoon due to mice making themselves at home in my house and he came out on Thursday morning. Very reasonably priced and knowledgeable. He went round my whole house with the camera and explained everything. Would most definitely recommend. Effective service, reliable, honest and genuine.”
Google review
Neil — Pestcontrol.me.uk
Thanks so much Kay, I know how stressful it can be when mice get into your home so I'm glad I could get there quickly and put your mind at ease. Neil 🙏
Chris Eatough
★★★★★
“Very professional, would use again.”
Google review
Neil — Pestcontrol.me.uk
Thanks for this Chris — I'm glad I could get your rodent issue under control. 🙏
Sue Cavanagh
★★★★★
“Fast service, within the hour. Friendly and professional. Highly recommend.”
Google review
Neil — Pestcontrol.me.uk
Thanks so much Sue, really appreciate you taking the time to leave a review. Glad I could get out to you so quickly. Neil 🙏
Anneli Ebden
★★★★★
“Great service. Super quick to respond to my query and came the next day to treat the wasps. Very friendly and professional service, would highly recommend.”
Google review
Luke (SoundJuke)
★★★★★
“Lovely guy, set lots of traps around my university house. Would highly recommend.”
Google review
Neil — Pestcontrol.me.uk
Thanks so much Luke! Really glad I could help out — hopefully no more surprises at the uni house. Neil
Anne Mcateer
★★★★★
“Came the same day and efficiently got rid of two wasps nests in my shed, very professional and gave me a fair price, would recommend.”
Google review
Alicia Irving
★★★★★
“Called up Neil at night after seeing a rat under my stairs close to the cellar. Neil came first thing in the morning. He was very professional and great at his job and would highly recommend.”
Google review
Neil — Pestcontrol.me.uk
Really appreciate you leaving such a kind review Alicia. I know how stressful it can be seeing a rat in the home. Neil 🙏
Mark Asquith
★★★★★
“Had a wasp nest which I needed removing and received a quick and professional service.”
Google review
Neil — Pestcontrol.me.uk
Thanks Mark! Glad I could get it sorted quickly for you. Neil 🙏
Why Customer Feedback Matters in Pest Control
Pest-control work is not carried out at arm’s length. It usually means someone coming into your home or your business premises, looking in roof voids, under floors, behind kitchen units and around the outside of the building, and doing it while you are dealing with a problem you would rather not have.
That makes a few things matter more than they would in most trades: explaining what has actually been found rather than just treating and leaving; being clear about what the building is contributing to the problem; giving practical recommendations you can act on; and saying honestly when something needs a builder or a drainage repair rather than another treatment.
Reviews are useful for exactly that reason. They describe how the work was carried out, not just whether a product was applied.
What to Expect When You Contact Pestcontrol.me.uk
1. Your enquiry
Describe what you have seen, heard or found, whereabouts in the property it is, and how long it has been going on.
2. Understanding the reported problem
Confirming the species and what the evidence actually points to, before anything is arranged.
3. Inspection or investigation where appropriate
Looking beyond the room where the problem was reported — which can mean the roof void, the sub-floor, voids around pipework and the outside of the building.
4. An appropriate treatment plan
Selected for the species, the situation and the property, explained to you before it is agreed. Professional products are used in line with their approved label conditions.
5. Practical recommendations
Potential entry points and building defects are identified during the survey, with practical proofing recommendations. Where a builder or drainage repair is needed, you are told what needs doing and why.
6. Follow-up where required
Some rodent and insect treatments require follow-up visits to assess activity and treatment progress. Where follow-up visits are recommended, this is explained as part of the treatment plan.
Meet Your Pest-Control Technician
Neil Withington is an independent pest-control technician with 29+ years’ pest-control experience, listed on the BASIS PROMPT professional register — the industry register that records continuing professional development for pest-control technicians.
Pestcontrol.me.uk is the business Neil operates. There is no call centre, no sales visit and no subcontractor: the enquiry, the survey and the treatment are handled by the same person, which is why the reviews above tend to name him directly.
Domestic, rented and commercial work is carried out across Wirral, Liverpool and Chester and the surrounding areas. More about the background to the service is on the about page.
Need Help With a Pest Problem?
Describe what you have seen, heard or found and whereabouts in the property it is. That is usually enough to narrow down the species and the likely cause before a visit is arranged.
Current pricing is published and kept up to date on the pest control prices page, and a price is agreed with you before any work begins. You can also see the full list of pest-control services.
- Pest control for Wirral, Liverpool and Chester
- Neil Withington – BASIS PROMPT registered technician
- 29+ years’ pest-control experience